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After You Submit

Submit the form and it lands directly on our dispatcher's screen, the same queue phone calls go into. Expect a callback within a few hours, sooner if you flagged it urgent. We'll ask what the system is doing (not cooling, tripping the breaker, blowing warm air) so we can pull the right parts before the truck leaves. Scheduling in Studio City runs on same-day and next-day slots most weeks; if every slot is full, we tell you upfront instead of guessing. Have your address, the make of your unit if you know it, and your availability window ready when we call.